Month: June 2017

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Bye, bye Belgrade… Part 1

Bye, Bye Belgrade… Part 1

I have to admit, I tried to have no expectations about Belgrade when I first arrived. I did get the obligatory DK Eyewitness tour book for Serbia and looked up the Top 10 things to see on Trip Advisor. It did not overwhelm. My base line was simple: post Tito, post-Soviet, non-EU, issues with Kosovo and Bosnia. Serbia sits precariously on the Balkan Peninsula with Belgrade perched at the confluence of the Danube and Sava Rivers. It’s as if it is the goodbye point to the west and a hand shake over to the East. They have been invaded, occupied and are now in yet another cycle of recovery. What I discovered is a remarkable gem on the ascent of change with an eye on their future, challenged by geopolitical change and steeped in artful expression. I’m bullish on Belgrade, it’s stolen my heart.

Belgrade has taught me…

1- Resiliency – – this city has been destroyed over 40 times and it gets up every time. Did you know Belgrade was bombed by NATO in the 1990’s? I do not believe I have met any contemporaries that lived in wartime. Bombs falling from the sky interrupting their play, only to continue after the raid ended. My country has never been bombed by a foreign power (Pearl Harbor exception and that was a military installation in 1940) and I have never lived in a war zone. My country hasn’t been invaded, dictated or lived through regime changes (although current events might question our feeling). We have always been free.
2- To enjoy my journey – You do not have to be in a hurry to be productive. I have not driven a car in a month. When you walk, taxi, bike everywhere there is no need to own a car, have a garage, car insurance, buy gas. You are also limited to where your foot power can take you. I’ve walked an average of 6 miles a day. This isn’t treadmill or gym induced, it’s free range – -fresh air
3- I really, really have to want/need something to buy it. There are two threads here. When you know you only get 22 Kg baggage limit, you stick to it (and worthy of an overall post.. learning to live in a 22-kg limit). Next because there is no driving, this means if you buy something you have to carry it. Carry it from the store to your apartment. You really think about what you buy when you must hold it for a half mile and climb over 125 combined stairs to arrive at your destination
4- Wear sensible shoes!  I thought I would never say this.. wearing sensible shoes to me is the kiss of death.. once you go sensible, you’ll never teeter on stilettos again. This might be true, but I’m all about the safety and balance sensible shoes provide. The Belgrade cityscape terrain is uneven, the streets are wonky and there are random utility pipes sticking out of the pavement. You must be aware of where you walk. It appears that people take responsibility for their walking too. There must not be a series of litigious lawyers preying and praying for pedestrian mishaps and ensuring law suits.
5- I enjoy my walking commute. There’s a very pleasant zen aspect to it. It gives me time to connect with the day, weather and fellow workers and helps me decompress from a work day. It’s an excellent transition and I have not seen one person with sidewalk rage.. Breathe in.. gently exhale.. repeat
6- I want more café life. There are numerous outdoor platforms pepper along the streets inviting people in for coffee or cocktails. People visit, they talk, they enjoy each other. I like this. It gets you out, about and laughing. The only downside is smoking.. we (Americans) don’t do it, we don’t enjoy it and second-hand smoke is everywhere. Stinky ☹
7- I do not need TV in my life. I believe the noise level of US events is making us all overly anxious, intolerant and unhappy. I like to blame it on the newsmakers, 24/7 news coverage and the ensuing commentary surrounding it. It’s a poisonous ecosystem. Not only from a news vantage but from a consumer aspect. I am not bombarded with messages designed to make me feel bad, unattractive or undesirable because I do not buy a product or watch a certain show. There is a certain calm that happens when the screaming stops. Now, I have not actively embraced local politics (and there are numerous issues big and small). I have gone apolitical; it’s a conscious temporary decision. And when you see a US ad dubbed in Serbian, it becomes very clear how ridiculous advertising is. I believe I needed a little venting.
8- We all need to take a social media break! We have upped the corporate marketing messaging construct from buy-this-product to making ourselves affected by sometimes self-inflected negativity. Be authentic and don’t compare. Be present in the world, connect with real people and use social media for good… 😊
9- Google has flattened the world. Travel has become much easier due to Maps, Translate and Search. Thank you, Google. You can ‘drop a pin’ anywhere and find people, places and taxis. My phone does speak better Serbian than I ever will while calculating currency conversions and Celsius temperatures simultaneously. It delights me. I had been wary of this part of the world mainly due to the Cyrillic alphabet (daunting). I have not encountered any situation that I could not navigate with my mobile device. And when in doubt, speak in emoji.
10- My phone is no longer a phone.. it has officially transformed to a full mobile device. It started out in the 90’s as a phone, evolved to allowing me to text.. it used to take 3 clicks to get to an “S” so you had to be really committed to text “a**hole”.. then lastly it morphed into an app station. With the adoption of the app culture, my device is now for data followed by text and yes, I can make a phone call on it. It’s a complete reverse. I’m travelling almost effortlessly with my mobile device securing a SIM card in each location at a minimal cost. I wonder if I’ll continue this when I go back.

There are a few more areas that almost demand mention, but it will have to wait. Oh, Belgrade’s taught me to be patient too. Back to work. When was the last time, you paused to reflect on your workday and really enjoyed it too?

I know… that’s the beauty of this experience.

There’s more to tell about Belgrade… the murals, music and lifestyle. I found a killer Pilates studio that took my practice to a higher level while helping me navigate living here. And I love that I can get an excellent dinner with wine for about $12 (a lot of wine) Sad to say, I only have 6 more days then we pack up and move the show to Lisbon for July. Yes, it really is as much fun as it seems. Best summer ever!

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The Trampoline Effect: Summer Career Hurricane Season

Preamble: When I posted  Leap and the Net will appear… my good friend, David Hance commented that he views it less a net and more as a trampoline. I loved it! It takes something that we might see with dread or fear and elevates it to exhilaration and maybe even a fun challenge. I embrace it and will go forward reference: Leap and the trampoline will elevate you… I’m calling it the Trampoline Effect! (See notes way below)

Since it is the beginning of summer, there’s all sorts of anticipation and nostalgia for the season.. seaside vacations, barbeques, no school for the kids, watermelon, lightening bugs and maybe a work slowdown.

It might be the perfect time to take advantage of the summertime work slowdown to get yourself prepared and ready for your next career rev too. Here’s a very simple outline to take advantage of the potential slower work pace and get serious about you. It’s a career prep list like the hurricane preparedness we do in Florida and we all know how much we all love lists!  

It’s Summer Hurricane Season

Living in Florida has all kinds of perks, hurricane season isn’t one of them. Hurricanes are wily, unpredictable forces of nature that when they hit can be devastating. Preparing for one acknowledges that you may have an electric outage, welcome water into your home and potentially have everything you own destroyed in a short period of time, kind of like a job loss only wetter.

 I’ve lived in Florida long enough to know that a hurricane is going to hit, it’s just a matter of when. How you deal with disaster is up to you. There’s the sky-is-falling or Chicken Little approach (buy beer-wine-pizza-toilet paper because Jim Cantore from the Weather Channel is in town and we’re all going die), the in-denialists (we haven’t had a direct hit since 1923!) and then there’s the hard-core pragmatist (think more Boy/Girl Scout: be prepared) . You may enjoy the drama of uncertainty. I applaud your approach and decision. For those of us who don’t, I offer you the trampoline effect (thanks, David!)..

If you accept that everything is in flux now, how are you going to weather this potential storm? Here’s my hurricane list on how to get trampoline lift and not be completely washed up..

Summer Career Hurricane Preparedness List…

Total Investment Time: minimum of 4 hours (your mileage may vary)

1.       Let’s start. Pause for more than a moment. I know.. let’s stop before starting when you’re all ready to start, bait and switch ! This is important stuff. Schedule a half day to examine what you are doing for a living now and what you would like to do. Be brutally honest, if what you are doing now is working. Congratulations! No need to read further, pat yourself on the back and put a reminder on your calendar to do this work again in August. Because this analysis/reflection work should never end. Employers like people who are curious, lifelong learners. It means you are flexible and adaptable to new challenges. For those of us who need constant reevaluation, the pause helps to frame our approach. Get post-it notes, markers for the very visual, or use project board software and brainstorm. There is no right answer, this is all about you. I would allot 2-3 hours of uninterrupted time for this segment. Unplug yourself from everything (yes, everything) but your thoughts. This work is your baseline.

2.       Create your skills inventory. Every job application I’ve filled out in the past year requires some sort of introspection of your assets. Based on your brainstorm session, do you have the skills the hiring companies are requesting? Are you relevant in today’s mobile economy? This is going to determine your skills gap.  This part of the exercise should take no longer than an hour depending on the deep of your direction.

3.       What is missing from your skills list?  This is called the skills gap (there’s a link at the end to some additional background and tools for you to use). This is the gap between the skills you have today and the desired state, your future. You can find this by scanning open positions in your field from companies you think match your work ethos. You will be surprised how easily the key verbs and descriptions emerge.  In my world, it was a desire to become a digital marketing expert. I know I can manage the business, create compelling strategies, give direction to creative agencies/vendors, but could I still do?  Did my work style map to today’s way of working? I focused on my biggest gap: digital analytics. This is an area that I’ve managed, but haven’t done. It was a perfect starting point. My roadmap focuses on the science of marketing: digital platforms, aggregation, distribution, tools and content creation. Reflect on if the verbs/descriptions accurately depict your skills are they present in your resume/CV and your LinkedIn profile? Make sure your digital work presence is always current (there are eyes watching). Your skills gap may be a small refinement on your existing capabilities (kudos for keeping up and staying focused!) or if you decided on a big, life defining swing; you may need a complete overhaul (super kudos to you too for making the commitment!). Time in this segment is completely contingent on the breadth and scope of change desired.

4.      Assign to each skill category a way to gain knowledge and subsequent expertise. I found that finding this information is much easier than it’s ever been. Starting point is any web search engine for the skill of your choice. There is a plethora of resources available. You need to determine what level of skill you need/want to succeed at skill mastery. Do you want a working knowledge ? Then everything you want may be available on YouTube.. Do you need deeper knowledge, then take a more programmatic approach, start with Coursera, Khan Academy. Many online firms offer free survey audit courses through and including paid-for certifications. If you still need deeper skills, do you have the time and resources to go back to school? Consider for-profit training firms, community colleges and full university degree programs. Do your research, evaluate your skills inventory and decide what level of time and financial investment you need to make. This is the area that is going to take the most effort, reflection and time. Do not short change yourself.

5.       Feedback. I like to always include an evaluation loop in planning. This is where you vet your plan to others ensure that you’re going in the desired direction. Personally, I have a few friends and former work acquaintances that I refer to as my Board of Directors. I found early in my career that one mentor was never enough. Although I deeply respected his opinion; I always found that I needed more insight. In my world, this has worked. These are people whose opinion you trust. You are not leaning on them to make your decision, you value their input. Be aware when you do ask for someone’s opinion, you must be prepared for the feedback. It might sting. It is like when someone calls your baby ugly (ouch!) You do want candid feedback. There are so many added pluses to this approach including: idea validation, direction support, additional obstacles you may not have anticipated, objection resolution. It can be a huge confidence booster or make you want to re-think your entire approach. Remember, you decide the final outcome.. but decide and keep moving.

6.       Create a highly targeted action plan on what, how, how long it will take you to get the plan done. Take each skill and break it down

a.       What level of mastery you want to accomplish (Awareness-to-Mastery)  

b.       Where you are going to get the skills (YouTube,Certifications or University degree)

c.       How long will it take (Can you do this immediately, need testing to secure space,     formal application process?) 

d.       Are there any obstacles to holding you back? 

e.       Determine your time milestones (Simple as a calendar entry to MS Project Plan) 

f.        Hold yourself accountable.

 Career uncertainty is our new reality.  You must ensure that you keep your skills fresh to be relevant in our ever changing mobile, digital economy. It’s on you, no one is going to do this for you. This not only includes precise technical aspects of your profession (the what) but how you approach it from a process vantage and problem solving method (think more sophisticated analytics less  x-y spreadsheet). Make sure you don’t get hit by the hurricane; or if you do be prepared. I think this will explain why I always travel with extra batteries, tuna in pouches and cocktail wieners (because everyone needs a good cocktail wiener during a disaster, it makes them smile).

Promise me to give your summer trampoline lift? Get prepared and use the time to get skilled! You’ll position yourself for success and have something to tell everyone after Labor Day what you did on your summer vacation. Have fun, be brilliant and as I always tell my daughter: fulfill your destiny.

 

Post Notes:

1.       Official Florida Hurricane Preparedness List

2.       Project Management templates – free and fee

3.       Take a look at Mindtools for gap analysis overview and tools

4.       Dang, there is a real thing called The Trampoline Effect.. perhaps ours should be the Hance Trampoline Effect going forward. So much for thinking we cornered the market on something potentially marketable.. oy! Next time.

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Nailing it in Belgrade

Let me tell you that when you take yourself out of your regular environment and are thrown into a completely different locale, stuff starts to happen.. It’s called change. If you leave yourself open to the possibilities, you can find magic in the mundane.

Somewhere around week 3, you start to realize that almost everything you do is different than you do in your home environment. When you vacation, it’s fun.. it’s part of the cool part of going somewhere new. When you start to call someplace  a temporary home, there’s all sorts of things you start to need or want to make your life comfortable. For me.. it was time to get a manicure. Well, this became an immediate emergency and obsession on so many levels. I thought the sky was falling ! Where the hell am I going to get my nails done in Belgrade? (As if the rotation of the earth depended on my nails!)  In the US, we are accustomed to a wide variety of inexpensive, fast nail options. It’s as if there  is a requirement that at least one nail salon be in any strip mall.  I discovered (my extensive research is thanks to Google) that there were 7 standalone nail salons, a 3 day spas offering nail services in a 5 mile radius of my home. It’s no secret that most of the standalone nail salons are foreign owned and operated. It’s part of our community fabric and the entry point to the economy. Your interaction with them is easy: you show up, they do your nails, you pay them, the next person gets in the chair. In masterful supply chain execution, regardless of how many people are in the salon; there always seems to be someone who can service your need immediately. This makes it almost a fast food commodity… McChair 2 is waiting and supersize me. 

Here in Belgrade, the nail salon is considered a value added service. You have to find someone, who knows someone to get you access to the most skilled technician. There is not a nail salon on every corner. Cleverly, I asked my new Pilates friends who does the best nails. They all gave me the same answer ending with… it may take some time to get an appointment. I immediately got on Google to search for them, eureka!.. a Facebook page.. The digital hunt starts: Liking their page, then requesting via messenger for an appointment.. Starting off..’ my apologies, I do not speak Serbian’… then getting a cryptic reply.. two new vacancies, you must reply immediately. Not knowing if it was a regular direct Serbian response or the person’s English; I responded not quite immediately. My response was too late! These people are relentless. This is serious. Game on. I then asked for the next available, it was 3 days out. This may not seem like much, but remember… I’m used to having 10 options at my chipped nail fingertips. I took the appointment, got Maps to take me within steps of the well-hidden secret entrance (seems to be a prevailing theme in Serbia… how can we disguise the entrance game..?)     I rang the security bell, and was promptly greeted by a well-groomed woman wearing a white medical coat embroidered with the salon logo. I was in the inner sanctum! She seated me, gave me beverage  (a nice chilled beverage, might I add) and got the process going. My appointment was at 2:30 and I was in the chair at 2:29. My technician got her tools and space prepped and laid out 20 color wheels, each with 19 different hues for me to select. This must be color heaven! We decided that my summer emergency demands a bright color and a punched up hue of magenta was selected. She commented on the quality of my prior manicure and wanted to know if it was ‘executed’ locally… Made me smile. It was ‘executed’ all right.  Remember I said I was in full-on nail emergency, I was looking all chipped and snaggle-nailed. I needed an expert.

The process of polish removing, cuticle shaping and nail filing is boring.. but she had a rhythm to her work that kept me engaged with the process and even liking being there. Her polish application was extraordinary precise. It was also kind of funny, but the background suspended TV had a US episode of “Big RV’s”; focused on Americans buying RV’s for family vacations. Hearing it dubbed in Serbian was telling in a bad way like looking in to us from the outside (and it wasn’t pretty)… My whole nail extravaganza lasted an hour and half and there was chilled Serbian wine!

This was not a trivial outing. It was an experience, a nice experience. The atmosphere in the salon was communal, these people liked each other. They liked working together and they enjoyed their customers. I wasn’t just sitting in McChair 2. All of this for $15.. Did I mention the chilled Serbian wine too?  While there, I got the follow-on manicure appointment, booked a pedicure and got myself in queue for a facial. I might end up spending a day there in the hidden retreat behind the buzzer door.

I do declare: this is the best manicure I have every had! I’m giddy over it. It makes me happy. It’s another instance of finding magic in the ordinary, Belgrade style. This is city of contrast, grit and artistry at every turn.. even in the nail salon. I am smitten.

 End Note:

The New York Times did an interesting expose the state of US Nail Salons. It’s a good read. Makes you look at supply-demand and fair wages in a whole different light.

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Leap and the net will appear….

Leap and the net will appear…

After an exhaustive recent job search, I decided to start driving my life and career rather than letting life or circumstance do it for or to me. The step to join Remote Year this summer was an added layer to gain personal control. A dear friend and former colleague, David Hance forwarded a Facebook link for the program back in March. Initially I thought it was the same as the 100 IT jobs available in New Zealand contest circulating on the interwebs. Since I was in serious application mode, I thought it would fun. I had always enjoyed the global aspect of my previous positions (maybe it was the best part); it looked like a good fit. The application was concise, easy and I hit enter… that was it. It was a fun diversion… Oh, and then they called back.. Wow..

This is a clear cut case of watch-what-you-ask-for-you-just-might-get-it… Now it was time to actually do something about it. This was my opportunity and it presented itself in a much different package than I expected. Punt !

Here’s the ah-ha moment: There is an amazing power in allowing yourself to be open to options. Give yourself permission to go outside  your immediate view. You are not the sum of your resume. The chronology of your work experience does tell a great story of skill, capability and happenstance. Yet it never fully reflects your potential. I am now a converted zealot to Liz Ryan’s Reinvention Roadmap. The work Liz outlines is a ‘must do’ for anyone struggling with their purpose or looking for a job change. She very carefully and prescriptively outlines how to identify your passion (Note: splurge and get the hard copy, you will want to do the exercises) Coupled with Julia Cameron’s It’s Never Too Late to Begin Again and Big Magic by Elizabeth Gilbert, you are now fully armed to step into your next best work version of you. This might all sound too New Age-y for most, be assured.. it isn’t. These resources will ground you in the why and how of change, work and creativity. Change is a scary premise especially if you need to find work immediately. Through this exercise you will identify how to get a job and then in a parallel effort, how to more effectively manage your career so you can drive it. For those of us who have experienced the lay-off, it is not fun. It is a soul crushing, mind numbing event. It may leave you despondent, depressed and financially challenged. Do not despair, you are not alone and this is not something to be ashamed. It is a sad symptom of today’s corporate American compact with the worker. This is the time to focus on you and your resiliency capacity. To quote the great philosopher band of the 90’s Chumbawamba… I get knocked down, but I get up again… You’re never gonna keep me down.

In my personal game of Chutes and Ladders, Iay-off is the big, nasty chute. Special side note: when you go down any chute, hold your hands high, wear a tiara and enjoy the ride. The landing is a beast of a thud. It was like landing in Oz for me and I think I am learning to like the view more. Doors are opening, I have discovered the gig economy; landing a series of engagements that allow me to decide how I drive my time, energy, creativity and fuel my travel. Like the Wizard of Oz, my life is suddenly in Technicolor far away from the austere black and white before the tornado hit. It wasn’t where I thought I was going, but I’m damn glad I ended up here. Is it permanent? Probably not, but that’s the new world order of work. I will take as it comes and thoroughly enjoy this summer.

Make sure you have some fun this summer!

 

End Notes:

Leap and net will appear… The first time I saw this quote was on a refrigerator magnet in Boulder, CO. It was attributed to a Czech proverb. Since then I’ve seen citation given to James Burroughs and Julia Cameron. It’s one of my top 10 quotes for inspiration, which also includes Churchill’s..When walking though hell, keep going… there is definitely an overarching theme here worthy of a Pintrest board and snappy graphics.

Chumbawamba.. I actually owned the Tubthumper CD and used to torture my daughter while driving in a suburban Atlanta school carpool. The band dissolved in 2012. It is always on my Make It Happen playlist regardless of medium.

Chutes and Ladders.. the link offers some interesting insight. I used to play this physical game for hours growing up in Gerard Russo’s garage. His mother allowed us to play board games in the summer when it was raining. She also made great lemonade.  This is when kids played all summer long and caught lightening bugs in jars for entertainment.

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Let’s spend summer working in Europe !

 

Sometimes the world just calls. This summer I have decided to fully explore a variety of cultures on the Remote Year program. My adventure will take in four European cities. Each will allow me to live in an local apartment and work from a communal workspace; proving that the virtual connection technology allows us to transcend borders and continue to do good work.

First stop this summer is Belgrade, Serbia. Belgrade is a city on the ascent. It is compact with an unique personality and energy to it. I arrived on Saturday night, greeted promptly by a Remote Year driver and taken directly to my accommodations. The apartment landlady was waiting, complete with house tour, directions and keys. I could exhale, unpack and go to sleep… This was painless!

My apartment is a third-floor walkup (there is an elevator, but the stairs are quicker), it’s an older building with white washed plastered walls, high ceilings, herringbone parquet flooring, spacious bath, modern kitchen and a balcony facing the street. In one direction, the apartment is located a block away from the Republic Plaza (Government seat) and adjacent Pedestrian Street (think super outdoor mall with outdoor cafes and musicians. It is very cool). In the other direction, it is next to the biggest city park and St. Marc’s cathedral. There are two workspaces in Belgrade. Both provide all the amenities necessary to do good work: fast WiFi, tech support, telephone booth, open work space, full kitchens. It’s fun to get up and walk to work. It’s about 5 blocks from apartment to work space (15 minutes total walking time says FitBit).. chance to get a good cup of coffee, pastry (oh, this town knows pastry!) and enjoy your commute. When was the last time you either commuted (I haven’t since 2001!) or enjoyed your journey from home to work? Hummm..be honest…

I know for certain that I enjoyed my commute today. It felt good.

 RSVP– I invite you to join me for this summer with Remote Year. My intention is to explore each city, see the sites, engage in the culture, learn some language, discover food & drink, do Pilates and have fun while doing some great work! Let’s have a good summer together!